KOREAN ASSOCIATION FOR ARTIFICIAL INTELLIGENCE AND LAW
Association Inquiries
KAAILKorean Association for Artificial Intelligence and LawArtificial Intelligence · Law · Policy

KAAIL · AI LAW & POLICY RESEARCH

Artificial Intelligence and Public Service Delivery: A Panacea for Global Governance Challenges Through the Nigerian Case

AI Summary Based on the Abstract: This is an abstract-based summary; the full text was not reviewed. Based on a survey of employees in Nigerian federal public agencies, the study analyzes AI adoption and public service delivery. AI use was at a moderate level and focused mainly on digital communication, records management, and citizen-service chatbots, while predictive analytics and automated decision-making were limited. The authors

International ResearchCrossrefAI summary
Author

Verra Ofonasaha · Esther Akpan

Publication DateLanguage und

AI Research Summary

Before Human Review

Abstract-based · Full paper not reviewed · Not an official association position

Summary createdBrief updated

This is an abstract-based summary; the full text was not reviewed. Based on a survey of employees in Nigerian federal public agencies, the study analyzes AI adoption and public service delivery. AI use was at a moderate level and focused mainly on digital communication, records management, and citizen-service chatbots, while predictive analytics and automated decision-making were limited. The authors claim that AI adoption has a significant positive relationship with service efficiency and improvements in transparency, accountability, and responsiveness. However, they conclude that AI alone has limitations and that institutional reform, infrastructure, and workforce capability are needed.

Key Points from the Abstract

  1. The level of AI adoption was moderate, with use concentrated in a few functions.
  2. AI adoption had a significant positive relationship with public service efficiency.
  3. It also had a significant positive relationship with improvements in transparency, accountability, and responsiveness.

Relevance to AI Law and Policy

It suggests the effects and limitations of AI governance adoption in Nigeria’s public sector.

Limitations to Consider

  • The representativeness limitations of the sample are difficult to judge from the abstract alone.
  • Because it relies mainly on self-reported survey data, causality is difficult to establish.
  • The detailed measurement instruments and variable controls cannot be confirmed from the abstract alone.

Please compare with the original text before citing or using it in your assessment.

Abstract Preview
Artificial intelligence (AI) is increasingly presented as a transformative tool for addressing longstanding governance c…
Read more in the abstract and original text

Research Topic

AI Governance

Original text and source

Original Title

Artificial Intelligence and Public Service Delivery: A Panacea for Global Governance Challenges Using the Nigerian Experience

The Korean title on this page was translated by AI.
Journal or publication
TRANSNATIONAL JOURNAL OF ARTS, HUMANITIES AND SCIENCES
Original publisher
Word Astra Publishers
Database
Crossref
Original paperRead more in the original text
Research Trend List